Ordering
You may order from Hair Vitamins.net using one of three methods:
online, telephone, or snail mail using a personal check. Our office
hours are 9a.m. - 5p.m. Mon.-Thurs. & 9a.m. - 4p.m. Fridays:
Central time. You can mail a personal check along with your Name,
Address, Telephone number, and what you would like to order to:
OrderShenMin.com, 554 Green Tree Cv., Ste 201, Collierville,
TN 38017
Payment
We accept VISA, MasterCard, Discover, and American Express. To place
an order with a credit card you must be the cardholder. If a credit
card is denied, Hair Vitamins.net will notify the customer. If the
customer is not contacted, the order will be canceled.
Payment
by Check
Orders placed with personal checks, will be held until the check
clears the bank. Money orders and certified bank checks will be
processed immediately. All checks returned will be charged a $20.00
service fee. Orders will not be sent until funds are collected.
Shipping
We make every effort to process and ship your order promptly and
correctly. Every order is inspected to ensure an accurate shipment.
Should a shortage or unavailability of product cause an unexpected
delay, we will notify you of the delay as soon as possible.
Returns
All Shen Min products carry a 90 day money back guarantee (minus
shipping costs). To qualify for a refund you must:
- Use the product
as directed. For example, using three month's worth of Shen
Min in a few weeks voids the guarantee.
- Include a
reason in writing for the return.
- Return ALL
bottles both opened and unopened
The money back
guarantee may only be used ONCE per customer. Placing an order after
receiving a Return Credit voids all future guarantees.
Holidays
OrderShenMin.com will accept online orders, but is not open for
business and will not ship orders on the following holidays:
- Labor Day
- Thanksgiving
Day
- the day after
Thanksgiving
- Christmas
Eve
- Christmas
Day
- the day after
Christmas
- New Year's
Day
Privacy
OrderShenMin.com respects the privacy of every individual who visits
our Website. Any information that you provide us will be used only
for our internal purposes to help us provide you with the most useful
products and services and to refine our Website so that it is better
suited to your needs. We will not give or sell your personally identifiable
information to any outside organization or individual.
Security
There's no denying that security is an important issue in Internet
transactions. At OrderShenMin.com, we've made safeguarding your
information one of our primary goals, and we've demonstrated that
commitment by establishing a secure server for all online transactions.
Any information that you send us when ordering online is "encrypted,"
or scrambled, so it cannot be read by anyone who might intercept
your message. When the information reaches us, we unscramble the
data and process the information you sent us. So you can relax when
ordering from us-we've taken the necessary steps to ensure that
your order and payment information remains secure and confidential.
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